Seidr & Opal reserves the right to make changes to the following terms and conditions at any time without notice.
1. Legal Age:
The minimum age for Permanent Makeup treatment services is 18 years old. No person under the age of 18 will be eligible to receive cosmetic services with Seidr & Opal, with or without consent from a legal guardian. Future services may be considered for persons under 18 such as scar camouflage, 3D areola, or SMP services, and will be accepted on a case by case basis. These treatments are not currently offered at Seidr & Opal.
The minimum age for Tattoo services is 16 years old, however must be accompanied by a legal guardian to provide signed written consent, and The Guardian must remain present for the duration of the appointment. Proof of legal guardianship will be required.
2. Identification:
All services require the presentation of a valid piece of photo identification, which includes a date of birth (i.e: Medicare card, driver’s license, passport, or other types of identification that include a photo and birth date). Without proper identification, we will be unable to proceed with your scheduled service.
3. Health and Safety:
We request that you disclose if you have any allergies, take any medications or have any other medical issues that could potentially affect or prohibit you from your tattoo and/or piercing (including but not limited to antibiotics, heart condition, hemophilia, diabetes, cancer treatments, broken or fractured bones, blood thinners, epilepsy, immune deficiency, pregnancy or breast feeding). If you choose not to disclose any health or safety conditions that could be impacted by receiving a tattoo service, Seidr & Opal is not liable for any complications that may present as a result of receiving tattoo services or cosmetic services.
4. Booking and Deposits:
A deposit is required upon booking each service appointment. If multiple services are combined into one appointment, only one deposit will be required. The deposit amount may vary by service and will be outlined in the service menu or otherwise discussed directly with the artist. Deposits collected are Non-Refundable, and will be counted toward the total cost of the scheduled treatment. A credit card may be collected and kept on file at the time of booking.
5. Consent and Agreement Forms:
Several Consent and Agreement forms will be provided prior to beginning a treatment or tattoo service,. These forms will collect information including but not limited to: The client’s personal, medical, and contact information; to provide awareness and understanding of risks, hazards, and possible complications; Consent to the treatment or procedure; media consent; and parent or guardian consent if applicable. The consent and agreement forms must be completed before proceeding with a treatment service. If all Consent forms and Agreement forms are not comp;letes, dated, and signed, Seidr and Opal will not proceed with the treatment or tattoo. not completed, services will not be performed.
*Note: Media consent is not required. A client may refuse to consent to photos and/or videos being released, or may refuse to consent to photos and/or videos being obtained at all. The procedure may still continue if media consent is not provided.
6. Respect and Behaviour:
Respectful communication is expected at all times. Harassment, sexual harassment, sexual advances, hate speech, bullying, foul language, insults, threats, racial slurs, gender and sexuality intolerance, unlawful behaviour, and demeaning language will not be accommodated under any circumstances. Seidr and Opal has the right to refuse an appointment and terminate an appointment at any time, and if a respectful or safe environment cannot be maintained by either the client or someone in their company, the appointment may be terminated and parties will be instructed to leave immediately.
7. Additional Guests:
One additional guest may accompany the client to their service appointment. All guests are subject to Respect and Behaviour Policies, and must not disrupt or impede the appointment or artist. Children under 12 are not permitted.
8. Cancellation and Rescheduling:
A service appointment may be rescheduled with a minimum of 48 hours notice, and the deposit will be held for the subsequent appointment. If an appointment is rescheduled over four consecutive times, Seidr and
Opal reserves the right to cancel and refuse any further booking. If this occurs, the provided deposit is non refundable. Rescheduling can be accommodated within 90 days (3 months) of the original appointment.
Cancellation by the client: can be done at any time, however we request that a minimum of 48 hours notice be provided out of respect for the artist and other clients. All deposits are non- refundable, and cancellation results in a loss of deposit.
Cancellation by the artist: Seidr & Opal reserves the right to cancel an appointment or withdraw services at any time. Reasons may include but are not limited to: Failure to comply with ‘Respect and Behaviour’ policy, Failure to comply with ‘Health and Safety’ Policy, or otherwise any other reason, behaviour, or statement that may cause concern for safety to the artist, client, or any other person. If the artist is required to cancel an appointment or withdraw a service, full payment for the intended service may still required, and the client may be required to seek approval by Seidr & Opal prior to being eligible to book any future appointments.
9. User Accounts:
Failure to comply with Seidr & Opal policies may result in the client’s user account being disabled and refusal of all future services and bookings.
10. Payments:
A credit card may be collected at the time of booking and kept on record in the client profile. Payment is due upon completion of the service appointment and can be made via gift certificate, cash, e-transfer, debit, or Visa/Mastercard. Cheques are not an accepted method of payment
All deposits are non-refundable.
Seidr and Opal makes dedicated effort to ensure that each client is made fully aware of the risks, hazards, and possible complications of tattooing. Each client is provided with ample opportunity to ask any question they may have pertaining to their tattoo or treatment, and all questions are answered to the best of our ability or referred to an appropriate educational or informational resource.
Each person receiving a Permanent Makeup tattoo will receive a detailed consultation to ensure that their expectations are correctly understood, and the colours/pigments chosen will have been approved prior to beginning the service.
Each person receiving a tattoo will have received a detailed consultation, and will have had the opportunity to pre-approve their design, including the size and placement prior to beginning the service.
All permanent makeup treatments and tattoo services are final sale, and therefor will not be eligible for refund under any circumstances.
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